سياسة الاسترجاع والتعويض

Return and Refund Policy At Logana Beauty Store, we always strive to provide the best shopping experience for our dear customers, and we fully understand the importance of skincare and choosing the right products. Therefore, we have established a flexible and clear return and refund policy to ensure your comfort and complete satisfaction. Order Cancellation: We would like to clarify that order cancellation will only be available if the order is in the "Pending Review" stage. If the order has been confirmed and shipped, we apologize for the inability to cancel it due to the efforts made in preparing and shipping the order. Order Modification: Please note that it is not possible to modify, replace, or refund the order if its status is "Completed" or "Shipped," as the shipping label has been issued and the product prepared accordingly. We kindly ask you to verify your order before completing it to ensure your convenience. Returns: We want to confirm that we do not accept returns of any purchased products, as skincare products are sensitive to environmental factors. Therefore, please ensure you select the right product before completing the purchase to guarantee a comfortable and satisfying shopping experience. Refunds: If the product encounters any issue during shipping, such as damage, harm, or even loss of the shipment, we assure you that we are always here to satisfy you. You will be compensated by shipping a replacement product to you, to ensure your comfort and regain your trust in us. For more details, please refer to our Shipping and Delivery Policy. Contact: At Logana Beauty, we value your choice and trust in us, and we strive to provide the best shopping experience. If you have any inquiries or questions, do not hesitate to contact us. Thank you for choosing Logana Beauty, and we are always at your service! WhatsApp: +966542775296 Email: [email protected] Thank you for choosing Logana Beauty to meet your needs!